AI chat assistants
Website and customer-support assistants that answer questions from your own business information around the clock, and hand over to a person when needed.
Enquire about this service: AI chat assistantsPractical, secure AI that answers customers, reads documents and automates routine work, built around your own business information and the software you already use.
What we offer
We design, build and support AI features with the same care as all our software: tested, secure and focused on real business results.
Website and customer-support assistants that answer questions from your own business information around the clock, and hand over to a person when needed.
Enquire about this service: AI chat assistantsRead invoices, receipts, forms and PDFs automatically, extract the key details and enter them into your systems, with a person reviewing what matters.
Enquire about this service: AI document automationLet staff ask questions in plain English and get answers from your policies, manuals and documents, with links back to the source.
Enquire about this service: AI knowledge searchAdd summaries, smart search, classification and drafting to the applications and workflows your organisation already uses.
Enquire about this service: AI integration for existing softwareSort emails and enquiries, draft replies and create tasks automatically, so your team spends less time on routine admin.
Enquire about this service: AI workflow automationPractical advice on where AI can help, which tools to choose, privacy and running costs, plus safe-use guidance and training for your staff.
Enquire about this service: AI consulting and trainingReady to use today
It answers your visitors from your own website and sends enquiries to your inbox. Simple monthly plans with a free 14-day trial, and no card needed to start.
Where AI helps
A few examples of how organisations can put AI to work. Every solution is shaped around your own processes and information.
Answer appointment and service questions, and summarise forms and correspondence.
Turn photos, notes and job sheets into tidy reports, quotes and follow-up tasks.
Help students and staff find policies, timetables and course information quickly.
Search contracts, procedures and past work, and draft routine documents and replies.
Answer product and order questions, and sort customer enquiries automatically.
Describe condition from inspection photos and keep evidence organised.
Responsible AI
AI is powerful, but it needs the right safeguards. These principles guide every AI project we deliver.
Ask about AI for your businessWe explain where your data goes, choose suitable providers and settings, and design in line with the Australian Privacy Principles.
Important outputs are reviewed by your team before they are used, and assistants hand over to a person when needed.
Assistants are grounded in your approved content, with links to the source, so answers are easier to check.
AI services are charged per use. We estimate running costs up front and help you keep them predictable.
Role-based access, audit logging and limits are built in when AI connects to your systems.
AI can make mistakes. We test carefully, add safeguards and never promise perfect accuracy.
Our process
Four structured stages keep every project transparent, carefully tested and supported after go-live.
We learn about your business, users, existing systems, challenges and goals.
We define the solution, technical approach, user experience, timeline and project requirements.
We develop and carefully test the solution for usability, performance, security and reliability.
We help launch the project and provide ongoing technical support, maintenance and future improvements.
Tell us which tasks take up your team's time. We will suggest where AI can help, what it would cost to run, and the right next step.